Terms of Service

The Family Decision Framework™ is an educational resource. It does not provide medical, legal, or financial advice, and it does not recommend specific facilities.

These Terms of Service apply when you use familydecision.com or purchase or download materials from The Family Decision Framework™. By using the Site or the materials, you agree to these Terms; if you do not agree, please do not use them. Effective date: October 20, 2026.

Educational Resource Only. The Family Decision Framework™ — including the free guide, the core manual, the decision tools, and all bonuses — is an educational resource that provides a structured process for thinking through assisted living decisions. It is not medical, legal, or financial advice, and it does not recommend specific facilities or providers. Every family's situation is different; decisions about care, contracts, and finances remain yours, and we encourage you to consult qualified professionals — physicians, elder-law attorneys, financial advisors — about your specific circumstances.

Products, Delivery, and License. Our paid product, The Family Decision Framework™ — Choosing Assisted Living Without Regret, is a digital product (a core manual, printable PDF decision tools, and bonus guides) sold and delivered through Gumroad, electronically, immediately after checkout. The free guide, "7 Questions Every Family Must Ask Before Choosing Assisted Living," is delivered by email and download link. Your purchase gives you a personal, non-transferable license to use the materials within your own family or household — including printing the tools and using them on facility tours and in family discussions. You may not copy, reproduce, redistribute, resell, or share the materials publicly, except as permitted by this license or by law.

Payments and Refunds. Payments are processed by Gumroad, and your purchase is also subject to Gumroad's terms. 7-day money-back guarantee: if the Framework does not help you feel meaningfully more informed and confident, email us within 7 days of purchase for a full refund — no questions asked. Refunds are issued through Gumroad to your original payment method.

Intellectual Property and Acceptable Use. All Site and product content — text, tools, worksheets, and design — is owned by The Family Decision Framework™ / Ron Riha and protected by copyright and trademark law; the name and branding may not be used without written permission, except to refer to the product accurately. You agree to use the Site lawfully: no attempting to disrupt or gain unauthorized access to the Site or its systems, no submitting false information through our forms, and no using the Site or materials for any unlawful purpose.

No Warranties, Liability, and Law. The Site and materials are provided "as is" without warranties of any kind, express or implied. We do not guarantee any particular outcome from using the Framework — placement decisions depend on many factors outside our control. To the fullest extent permitted by law, our total liability arising from your use of the Site or materials is limited to the amount you paid us for the product at issue, and we are not liable for indirect or consequential damages. These Terms are governed by the laws of the State of Indiana, USA. We may update these Terms from time to time; the current version will always be posted on this page with its effective date. Questions about these Terms: [email protected]